Frequently Asked Questions

Everything you need to know about your Testbook order

What is the standard shipping time?

Orders are typically processed within 24-48 hours. Standard domestic shipping usually takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I return an item?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund.

What payment methods do you accept?

Testbook accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our measurements for the perfect fit.

Can I cancel or modify my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.

Are your garments sustainably sourced?

Yes, Testbook is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled materials, and we only work with Fair Trade certified factories.